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Shipping and Returns
Return Policy
  If you are not completely satisfied with your item/s they may be returned for a full refund.
Items must be returned within 30 days of delivery.
All tags must remain on items to be returned.
Items must be returned in original condition and not be worn or used.
If any of the following steps are not completed the return may not be processed.

How to Return an Item:  
 1.  Locate the Packing Slip and Return Shipping Label that were included in the box with the original delivery.
 2.  Repackage the item/s to be returned.
 3.  Place the packing slip inside the box with the items to be returned.
 4.  Secure the box.
 5.  Include your return address on the box
 6.  Adhere the shipping label to the box.
 7.  If you don't have the return shipping label please ship to:
           The Merc
           Online Store Returns
           2030 E. College Way
           Olathe, KS  66062
 8.  Ship via the carrier of your choice.
 9.  For assistance please call us at 913-971-3447.

What to Expect:
  1.  Upon receipt of your package The Merc will inspect the merchandise and match it to the enclosed Packing Slip.
  2.  When condition of the merchandise and the original order is confirmed The Merc will process the return.
  3.  A full refund will be applied by way of the original payment.
  4.  You will receive a confirmation e-mail once the transaction has been processed.
  5.  Allow a full billing cycle to expire for the credit to appear on your statement.
  6.  In the unlikely event that a return cannot be accepted you will be notified if we can determine the origin of the return.
Shipping
  Orders will only be shipped to addresses within the United States.

All orders will ship within two (2) business days and deliver within 3-5 business days, except during school holidays (See schedule below).  Please contact us at 913-971-3447 with any questions.

All orders will be shipped via USPS Priority Mail.  Free in-store pickup and Liberty campus pickup will be available to you as well.  All shipping options and rates will be available to you upon checkout.

Online Sales will be closed on the following days...
Nov. 27-Dec. 1, 2013:  Thanksgiving
Dec. 21-31, 2013 (Orders received after 12:00pm CST on December 20 will be processed on January 2, 2014):  Christmas
January 1, 2014:  New Year's Day
January 20, 2014:  Martin Luther King Jr. Day
March 15-23:  Spring Break
April 18:  Good Friday
May 26, 2014:  Memorial Day
July 1, 2014:  Inventory
July 4, 2014:  Independence Day

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