Returns

How to Return an Item:  
 1.  Locate the Packing Slip that was included in the box with the original delivery.
 2.  Repackage the item/s to be returned.
 3.  Place the packing slip inside the box with the items to be returned.
 4.  Secure the box.
 5.  Include your return address on the box
 6.  Ship to the following address via the carrier of your choice:
           The Merc
           Online Store Returns
           2030 E. College Way
           Olathe, KS  66062
 8.  For assistance please call us at 913-971-3447.

What to Expect:
  1.  Upon receipt of your package The Merc will inspect the merchandise and match it to the enclosed Packing Slip.
  2.  When condition of the merchandise and the original order is confirmed The Merc will process the return.
  3.  A full refund will be applied by way of the original payment.
  4.  You will receive a confirmation e-mail once the transaction has been processed.
  5.  Allow a full billing cycle to expire for the credit to appear on your statement.
  6.  In the unlikely event that a return cannot be accepted you will be notified if we can determine the origin of the return.